Frequently Asked Questions

🐶 What makes Par & Pup different?

Par & Pup creates golf-inspired accessories for dogs who love tagging along for every adventure—from the golf course to the dog park and everywhere in between. Our designs combine playful style with everyday comfort.

📏 How do I choose the right size?

Each product includes a sizing guide to help you find the perfect fit. If you're between sizes or have questions, send us a message before ordering—we're happy to help!

🛍️ Are your products made to order?

Yes! Many of our products are made especially for you after you place your order. This helps reduce waste and allows us to offer unique designs made just for your pup.

🚚 How long will my order take?

Production typically takes 2–5 business days before your order ships.

Shipping times vary by destination, but most U.S. orders arrive within 3–7 business days after shipment.

📦 Can I track my order?

Absolutely! As soon as your order ships, we'll email you a tracking number so you can follow your pup's package every step of the way.

🔄 What is your return policy?

Because our products are made to order, we don't accept returns for change of mind or incorrect size selection.

If your item arrives damaged, defective, or incorrect, contact us within 14 days of delivery with photos, and we'll make it right with a replacement or refund.

🧼 How do I care for my bandana?

We recommend handwashing with cold water and laying it flat or hanging it to dry to help keep your pup's bandana looking its best.

🌎 Do you ship internationally?

We're currently focused on serving customers in the United States. As we grow, we hope to offer shipping to additional countries.

💬 How can I contact you?

We're always happy to help!

📧 Email: parandpup@gmail.com

📞 Phone: (707) 800-9674

📍 Concord, California, USA

We typically respond within 1–2 business days.

❤️ Why shop with Par & Pup?

Because every great golf outing is even better with your best friend by your side.

Thank you for supporting our small business. Every order helps us continue creating fun, stylish accessories for golf-loving pups everywhere.

🐾 Join the Pack

Follow us on social media to see customer photos, new collections, giveaways, and plenty of adorable golf dogs! Tag us in your photos—we'd love to feature your pup!